If you received a message that your Etsy bill is overdue, it means that we could not perform an item renewal on your behalf as your Etsy bill was not paid. In this case, Etsy does not allow making changes (i.e., renewals) on your account, and as a consequence we send you that message and place your BestAutoRenew account on Hold status.
What you should do:
– Pay your Etsy bill
– Log in to BestAutoRenew. You may see a message that your account was put on hold with a link to re-activate it.
– If you see a link to re-activate your account, click on it and your account will be back in Active status.